How we handle your information.

Who We Are

Think or Stink is a growth systems agency for service businesses, local businesses, and owner-led brands. This Privacy Policy applies to information collected through this website, project inquiry forms, and direct communications connected to this site.

Information We Collect

We collect information you choose to send us, including your name, email address, phone number, business name, website, project goals, timeline, budget context, current challenges, and any other details you include in a form submission or message.

We may also collect basic technical and usage information such as IP address, browser type, device type, pages viewed, referring pages, approximate location, timestamps, cookies, analytics events, and security logs used to keep the website working properly.

How We Use Information

• To respond to project inquiries and contact requests.
• To evaluate whether our services are a good fit for your business.
• To prepare recommendations, proposals, audits, or next-step conversations.
• To operate, maintain, improve, and secure the website.
• To understand website performance, content effectiveness, and lead flow.
• To send follow-up communication related to your inquiry or active project.
• To comply with legal, security, administrative, tax, or recordkeeping obligations.

Forms And Project Inquiries

When you submit a form, the information may be stored in WordPress, Gravity Forms, email, CRM, project management, or related business tools. Form submissions are used to evaluate fit, reply to your inquiry, prepare project recommendations, and keep a reasonable record of communication.

Please do not submit sensitive personal, medical, financial, password, or highly confidential information through a general website form.

Cookies, Analytics, And Marketing Measurement

This website may use cookies, analytics tools, tracking pixels, security tools, or similar technologies to understand site usage, improve performance, prevent abuse, and measure marketing effectiveness. You can adjust cookie settings through your browser. Some website features may not work correctly if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share limited information with service providers that help us operate the website and business, including hosting providers, form tools, email providers, analytics services, security tools, CRM systems, project management software, payment processors, and professional advisors.

We may also disclose information if required by law, to protect our rights, to enforce agreements, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.

Third-Party Services

Our website and business may rely on third-party platforms such as WordPress, hosting providers, plugins, analytics tools, advertising platforms, email tools, security services, automation tools, and CRM systems. Those providers may process information according to their own terms and privacy policies.

Data Retention

We keep inquiry and business communication records for as long as reasonably needed to respond, manage the relationship, maintain business records, improve services, resolve disputes, enforce agreements, or satisfy legal and administrative needs. You may request deletion of personal information, subject to records we need to keep for legitimate business or legal reasons.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No website, email system, form tool, or online service can be guaranteed completely secure, so use reasonable care when deciding what information to send online.

Your Choices

You may contact us to request access, correction, or deletion of personal information you have submitted. You may also ask us not to contact you further. If privacy laws in your location grant additional rights, we will handle those requests as required.

Children

This website is intended for business use and is not directed to children. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact

Questions about this Privacy Policy can be sent through the contact page or by using the contact information listed on this website.